If you are already
the proud owner of a Surrisi watch, here are a few tips to help you care for
watch is a beautiful fashion timepiece and is not considered
waterproof. Wearing your watch swimming, diving or showering could
risk damage to the movement.
Do not stop
your watch to conserve the battery. Many people will pull out the stem
of their watch to save battery life, and while a few months may be added to
the battery life, the movement of the watch is damaged by settled oils and
greases. For the same reason it is good to replace the battery of your
Surrisi quickly after the battery dies.
Batteries should be replaced by a reputable jeweler or watch repair man,
or, if possible, returned to our factory. (Maybe we'll give it a quick
polish as well!) Do not try to change your own battery.
Do not open your Surrisi and expose the movement. Even a small
speck of dust or lint will ruin the movement. If the movement is
exposed by a cracked or broken crystal, return the watch to our factory to
have it replaced.
All precious sterling silver will oxidize in time, therefore, less exposure
to the environment will slow down this process. When not wearing your
Surrisi watch, it is recommended that it be kept in the original suede
leather pouch. This soft leather pouch will reduce the tarnishing
caused by exposure from sulfur in the air. Should (when) your Surrisi
watch need cleaning or polishing, we suggest using a jeweler's polishing
cloth. Do not wash with water and detergent as this may damage the
movement and create water spots on the silver case. (Sunshine cloths
are highly recommended and available for purchase.)
If your Surrisi watch is in need of any repair (such as a
new battery, crystal, band or work on the movement), just send it to
us. We will be delighted to get your Surrisi looking and running like
new. Mark your parcel: "Attn: Allenda" and send it to the address
below. Please include a note letting us know the