Watch care or watch repair?

Watch Care:

        If you are already the proud owner of a Surrisi watch, here are a few tips to help you care for your watch:

• Your Surrisi watch is a beautiful fashion timepiece and is not considered waterproof.  Wearing your watch swimming, diving or showering could risk damage to the movement.

• Do not stop your watch to conserve the battery.  Many people will pull out the stem of their watch to save battery life, and while a few months may be added to the battery life, the movement of the watch is damaged by settled oils and greases.  For the same reason it is good to replace the battery of your Surrisi quickly after the battery dies.

• Batteries should be replaced by a reputable jeweler or watch repair man, or, if possible, returned to our factory.  (Maybe we'll give it a quick polish as well!)  Do not try to change your own battery.

• Do not open your Surrisi and expose the movement.  Even a small speck of dust or lint will ruin the movement.  If the movement is exposed by a cracked or broken crystal, return the watch to our factory to have it replaced.

• Cleaning Instructions:
  All precious sterling silver will oxidize in time, therefore, less exposure to the environment will slow down this process.  When not wearing your Surrisi watch, it is recommended that it be kept in the original suede leather pouch.  This soft leather pouch will reduce the tarnishing caused by exposure from sulfur in the air.  Should (when) your Surrisi watch need cleaning or polishing, we suggest using a jeweler's polishing cloth.  Do not wash with water and detergent as this may damage the movement and create water spots on the silver case.  (Sunshine cloths are highly recommended and available for purchase.)

Watch Repair:

• If your Surrisi watch is in need of any repair (such as a new battery, crystal, band or work on the movement), just send it to us.  We will be delighted to get your Surrisi looking and running like new.  Mark your parcel: "Attn: Allenda" and send it to the address below.  Please include a note letting us know the problem.